This Delivery Policy outlines the terms under which orders placed on missminati.in are delivered within India. It explains delivery responsibilities, timelines, limitations, and procedures related to delays, lost or damaged shipments, and order changes. By placing an order on our website, you agree to the delivery terms described below.
Orders are delivered to the shipping address provided by the customer at the time of checkout. Customers are responsible for ensuring that all delivery details are accurate and complete.
Pylon Jewellery shall not be responsible for delivery failures, delays, or losses caused due to incorrect, incomplete, or inaccurate address information provided by the customer.
For Cash on Delivery (COD) orders, the courier partner may contact the customer prior to delivery for confirmation purposes.
Pylon Jewellery shall not be held liable for delivery delays caused by circumstances beyond reasonable control, including natural disasters, strikes, lockdowns, operational issues, or courier service disruptions.
Any damage, missing item, or discrepancy must be reported within 48 hours of delivery. A clear unboxing video is mandatory for all such claims. Claims raised after 48 hours or without video proof may not be accepted.
Orders cannot be cancelled once they have been shipped. Address changes are subject to order status and the policies of the courier partner handling the delivery.
Pylon Jewellery reserves the right to modify or update this Delivery Policy at any time. Changes will be effective immediately upon posting on the website.
This Delivery Policy shall be governed and interpreted in accordance with the laws of India, and the courts of India shall have exclusive jurisdiction.
For any delivery-related questions or assistance, please contact us at pylonjewellery@gmail.com or visit pylonjewellery.com/.
