Returns & Refund Policy

This Returns & Refund Policy explains the terms under which Pylon Jewellery handles return- and refund-related requests for orders placed on www.pylonjewellery.com Please note that all sales are final, and we do not offer returns or refunds under any circumstances. Customers are advised to review product details carefully before placing an order.

Does Pylon Jewellery offer returns?

No. Pylon Jewellery does not offer returns on any products once the order has been delivered.

Does Pylon Jewellery provide refunds?

No. All purchases made on https://pylonjewellery.com/ are strictly non-refundable under all circumstances.

Are sale or discounted items refundable?

No. Since Pylon Jewellery does not offer refunds, all products including sale or discounted items are non-refundable.

What if I ordered the wrong size or changed my mind?

Orders placed with Pylon Jewellery are final. Refunds or returns are not available for size issues, change of mind, or personal preferences.

What if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, you must share a clear unboxing video and report the issue within 24 hours of delivery. Claims raised after 24 hours or without video proof will not be accepted.

Will I get a refund for a damaged or wrong product?

No. Cash refunds are not provided. Any resolution, if approved, will be at the sole discretion of Pylon Jewellery.

How can I contact customer support regarding returns or refunds?

For any questions or concerns related to returns or refunds, please contact us at pylonjewellery@gmail.com.