This Shipping & Delivery Policy outlines how Pylon Jewellery processes, dispatches, and delivers orders placed on www.pylonjewellery.com. We aim to ensure timely, secure, and reliable delivery of all products through trusted courier partners. By placing an order on our website, you agree to the shipping terms described below.
Yes, Pylon Jewellery ships across India using reliable courier partners such as Delhivery. All shipments are fully insured to ensure safe delivery.
Shipping is free on all prepaid orders. For Cash on Delivery (COD) orders, a shipping fee of ₹99 is applicable.
Yes, Cash on Delivery is available. For COD orders, the courier partner may contact you before delivery for confirmation.
Orders are dispatched within 24 working hours from the time the order is placed.
Once dispatched, orders are typically delivered within 2 to 5 working days, depending on your delivery location.
Yes. If you are unavailable at the time of delivery, you may contact the courier company directly to request a re-delivery or collect the parcel from the nearest delivery hub, subject to the courier’s policy.
Pylon Jewellery is not responsible for delivery delays caused by courier partners due to unforeseen circumstances or if the customer is unavailable at the time of delivery.
Yes, all shipments are fully insured to ensure product safety during transit.
